Product Return Policy

You can return any product within 14 days from the date you received it. The return policy applies as long as the products are in their original packages and in the original condition that they were at the time of receipt and were not used.

The products that mention on the product page as "non-returnable." are excluded.

The amount you paid for the product will be refunded within 14 days of the return request being accepted.

To return a product, please contact a representative of FactoryToMe customer service representative on the number

Warranty

All Factories participating in FactoryToMe guarantee their products against manufacturing defects. The warranty period varies from product to product. To see the warranty, see details on the product page.

To inquire about the warranty for a product that you have purchased, please contact a representative of FactoryToMe customer service representatives on the number.